Victoria is an Intake manager and Bills & Records Team lead with AP Healthcare. Joining the company in 2021 as an Intake specialist, she has progressed steadily with the company. Her responsibilities include various intake and records operations for the clients. In addition, Victoria has taken the initiative to develop several detailed operations manuals for the aspects of collecting bills and records and the client intake process. These manuals are utilized for both new employee orientation and training, and as a reference document for the Quality Assurance Department. She also played a key role in reviewing and organizing client data files in different systems.
Victoria is currently a student of Saint-Petersburg State University in Russia, pursuing a degree in Tourism Management with a Chinese specialty, and she will receive her degree in July 2023. On a personal basis, she enjoys traveling, reading the works of classic and contemporary authors, and playing drums & guitar. Victoria is a valued member of AP Healthcare and is hoping to plan a long-term career with AP Healthcare.
